Frequently Asked Questions
Find answers to common questions about our services, billing, and what to expect during your visits. If you can't find what you're looking for, please don't hesitate to contact us.
Insurance and Billing
Yes, we accept most major insurance plans. Please contact us or check with your provider for coverage details.
Yes, we offer direct billing to many insurance providers for your convenience.
We accept cash, credit cards, debit cards, and e-transfers.
Coverage varies by provider and policy. Some services like acupuncture or dry needling may require additional approvals.
We offer flexible payment options and can work with you to ensure affordability.
Appointments
You can book appointments online, over the phone, or by visiting our clinic in person.
We accommodate same-day appointments whenever available. However, booking in advance is recommended.
Bring your health card, insurance details, referral (if applicable), and any medical reports related to your condition.
Your first visit includes a comprehensive assessment, discussion of your condition, and the creation of a personalized treatment plan.
Yes, you can request to work with a particular therapist based on your preferences or needs.
Other Common Questions
Yes, physiotherapy can address pregnancy-related issues like back pain, pelvic discomfort, and postural changes.
Yes, we provide pediatric physiotherapy for children with developmental delays, injuries, or conditions requiring treatment.
Still have questions?
Our team is here to help. Reach out to us via phone or email, and we'll be happy to provide the information you need.
